Over the past week I have been helping others with WordPress. To be more specific, I have been helping others with their Genesis website. Since my switch to Genesis, I have become fond of the Genesis framework and the community surrounding it. The StudioPress community forums have provided me with a way to give back.
It began during my daily Twitter #genesiswp scan, I came across a tweet by Susan Ramsey.
— Susan Ramsey (@affordpassions) June 2, 2013
Her link was directed to the Topics with No Replies; A collection of threads yet to be answered. I began to test the waters by offering my knowledge and wisdom on a few threads. it did not take long to receive my first Thank you.
I was hooked.
Being productive while counter productive
I now check the Studio Press Support forums in between breaks and lunch during my work day. This constructive break is enough to distract my thoughts and return fresh within 15 minutes. I described the positive effects this had on my work day while sharing a training run last weekend. The response was perfect; I was being productive while counter productive.
Growing my skills in the process
This has been a great opportunity to increase my skills. Not just development, but communication. At my current job, I rarely interact with the client beyond a quick e-mail. The conversation is usually between myself and my manager in development lingo.
On the support forums, determining the problem can be a bigger challenge than fixing it. Not all users are able to understand the slew of acronyms and buzzwords used daily as a developer. Breaking down the users’s problem in a way we can both understand has proven a challenge, but I this have given me a great deal of knowledge.
Others within the community
I cannot leave this post without giving credit to the others who provide free help. In addition to @affordpassions, I have to give credit to @wpsitesdotnet. In my limited time on the forums, I have consistently seen these individuals offering help and input to those in need.
If I missed anyone else, I apologize.